Frequently Asked Questions
How do I book a photoshoot?
Our system is simple and automated. Simply click the “BOOK NOW” button or navigate to our client portal. On our client portal you will be able to create your own account, schedule shoots, access all of your previous photos, download files and make secure payments using a debit, credit card or Paypal.
How long will it take to photograph my listing?
As a general guideline plan on about 1 hour for 25 photos or 90 minutes for 36 photos.
How can I prepare my client’s home for the photoshoot?
Always start with a good cleaning. The neater and cleaner your home the better it will photograph. Also, help your client remove clutter and random items throughout the house.
Do I have to meet you at the home to give you access?
No, if the home is on a lockbox, you can simply provide the code. Or if the seller will be home, we can meet them at the home. Lastly, of course, you’re also always welcome to meet us at the home and hang out during the photoshoot.
What if the weather is bad on the day of my shoot?
If the weather forecast is bad (heavy rain, sleet, or snow) you will be given the opportunity to reschedule for the next available date at no cost. If you choose to proceed with the shoot as scheduled, regardless of the weather, please understand that we may have to come back for exterior shots.
We care about the quality of our work so if the exterior shots are not up to our standards, we will have to re-schedule. There will NOT be an additional charge as long as the property is within our service area.
What are some of the ways that Wendell & Anthony adds value to my brand?
We know marketing is essential. That’s why our photo packages has an available customizable property website, flyers and social media tiles for all your marketing needs. This along with simple pricing, quality service and quick turnaround of less than 24 hours on all of our photo services.
How much notice do you need to schedule my photoshoot?
Ideally 24 to 48 hours but the more notice you can provide the better.
What areas do you service?
We service the greater Washington D.C., Northern Virginia, Southern Maryland and the I-95 corridor from Baltimore to Richmond.
Do you accept credit cards or cash payments?
Yes, we can accept payments by cash, Paypal, VISA, Mastercard, American Express, or Discover.
When do I pay for my photos?
We like our clients to have seen the photos before paying. Our automated system allows viewing of the photos before paying, and automatically allows for download as soon as the balance is settled.
What if I need to cancel my scheduled shoot?
We know that things happen. Just please give us a minimum of 24 hours notice. You can reschedule through your account or just drop us a message.
When can I expect delivery of my photoshoot?
All of our photo packages, are delivered by noon the next day! Video is delivered next day. Floor Plans, Virtual Staging and Special editing projects are delivered in 24-48 hours.
Can’t find the answer you’re looking for?
Send us an email or call/text the number below.
- +1 571-279-0387